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Showing posts from April, 2021

RPA with Dynamics 365 Finance & Supply Chain

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Are you looking for ways to automate some of your routine accounting functions, like reconciling sub ledgers to the general ledger?   Microsoft has recently created some examples using Power Automate Desktop (think of it like Task Recording on steroids). It can not only automate steps through Dynamics 365, but it can also automate Excel and other applications. In one example from Microsoft they automate the AR to GL reconciliation: Automatic running of the AR aging and the customer/ledger reconciliation reports. Power Automate then extracts data from both reports in Excel and compares the balances. Power Automate then posts a Team message letting you know the subledger is in balance. Power Automate saves the reports with the date in the file name, so there is backup. Microsoft Directions & Example   I working with the example, I needed to make a couple of adjustments to the sample flow that was provided but I was able to get it to work. Here is a video of the flow r...
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Use Power Automate to alert the credit team that there is a new customer in Dynamics 365 Finance & SCM

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  Business scenario – Sales team needs to be able to add a new customer to Dynamics 365 Finance, but before the customer is used in Sales the Credit Team needs to review the record and set the proper credit limit and payment terms.   The customer should automatically go on hold until the review is complete, and an email should alert the Credit Team to act. Components used in the scenario – Dynamics 365 Finance business alerts and Power Automate Synopsis – By combining the business alert functionality of D365 with Power Automate the system can automatically manage this business process.   Power Automate will watch for a new customer to be added in D365.   When the new customer is added, Power Automate will automatically put the account on Hold with a status reason of New.   Power Automate will also send an email to the Credit Manager including the information from the new customer as well as a link to the On Hold Customers in D365. Step 1 – Create a custom...
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Creating a Sales Assistant using Power Virtual Agent and Dynamics 365 Finance and Supply Chain

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As I continue to learn more and more about Power Platform, I have been intrigued by Power Virtual Agent.  However, I have not spent too much time with it because I could never come up with a business scenario around Dynamics 365 Finance and Supply.  Whenever I think about a “Bot”, I think about the annoying little boxes that pop up on some websites trying to help me, and I just could not think of how I would use that with D365.   Recently as I was reading through various blogs, I learned I did not need a website to use Power Virtual Agent.  I could use the Bot inside of Microsoft Teams.  I also ran across an article from Henrik Marx Larsen https://henrikmarxlarsen.wordpress.com/2020/03/13/creating-a-customer-service-bot-for-dynamics-365-for-finance-and-operations-using-power-virtual-agents/ where he created a customer service bot with Dynamics 365.  I decided I would try to create a Sales Assistant to quickly answer some common questions that the sa...
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